Privacy policy
Last updated: April 2026
Overview
M3almi (“we”, “us”) connects clients with service professionals in Morocco. This policy explains how we handle personal data when you use our mobile apps and website.
Data we collect
We collect information you provide (name, contact details, profile, messages, service requests, media you upload) and technical data (device, logs, approximate location when you allow it) to run the service, verify accounts, and improve safety.
How we use data
We use data to provide matching, chat, quotes, notifications, fraud prevention, customer support, analytics in aggregated form, and to meet legal obligations.
Sharing
We share data with other users as needed to provide the service (for example showing your public worker profile). We use trusted infrastructure providers under contracts. We may disclose data if required by law or to protect rights and safety.
Security
We apply technical and organizational measures appropriate to the service. No online service is perfectly secure; please use a strong password and protect your account.
Your choices
You may update profile data in the app or on the website where available, adjust notification preferences, or contact us to access, correct, or delete certain data subject to legal retention needs.
Contact
Questions about privacy: contact us through in-app support or the email shown on the website support page.